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We strive to deliver the best product that we can. That means that we list it, ship it and do business with you with the best of intentions. That is all we expect from you.
There are some shipping and return things to discuss:
1. If you are an international customer, please be aware that I will not place a "gift" in the form for you to pay less duty. Also be aware of your customs. I will do my best to check before I send an order, but if your customs confiscates the package there will be no refund because I rarely receive a product back.
2. Refunds on items. We refund for the following reasons: A: Your package was lost in the mail. If tracking says you got it, we cannot prove that it is a lost. B: Something was damaged in shipping. In which case you will either need to send pictures of the product or send it back. If that package arrives damaged, please refuse it before opening.
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